Shipping Process:
🛒 1. Receive the Order
- The customer places an order through Miinoor.
- The seller receives a notification and can view order details (item, quantity, shipping address).
📦 2. Prepare the Item for Shipment
- Pick & Pack: Select the product from inventory and pack it securely.
- Include documentation: Optional but common—like packing slips, invoices, or thank-you notes.
- Label the package: Add shipping labels.
🧾 3. Purchase Shipping Label (if needed)
- Depending on the Couriers:
- Shipping labels options (like USPS, FedEx, etc.).
📮 4. Ship the Package
- Drop off the package at the courier or schedule a pickup.
- Mark the order as “shipped” on the seller's dashboard.
- Enter tracking information (if not automatically added).
📬 5. Provide Tracking to Buyer
- Upload tracking numbers.
- This keeps the buyer informed and can help resolve disputes.
📝 6. Post-Sale Communication (Optional)
- Follow up on delivery, ask for a review, or handle any concerns.
🧾 7. Handle Returns or Issues
- Respond to return requests or refund claims per Miinoor policies.
- Ensure your return address and policies are clear.
Free Shipping:
Free Shipping is up to the individual sellers to decide.